Contact Us

Customer & Website Support

For assistance with our website, you can reach our customer service team either by email or phone number. Please allow 24 hours for our team to respond to your email. Phone hours are listed below.

customerservice@lagence.com
855-999-7741

PHONE HOURS
Monday - Friday: 9am - 5pm PST

Melrose Place Boutique

For assistance from our Melrose Place Store, you can reach our sales team either by email or phone number. Please allow 12-24 hours for our team to respond to your email. Store hours are listed below.

8436 Melrose Place
Los Angeles, CA 90069

leng.chim@lagence.com
323-546-0321

STORE HOURS
Monday - Saturday: 10am - 6pm PST
Sunday: 12pm - 5pm PST

EXCEPTIONS
Christmas Eve: 10am - 4pm PST
New Years Eve: 10pm - 4pm PST

Madison Avenue Boutique

For assistance from our Madison Avenue Store, you can reach our sales team either by email or phone number. Please allow 12-24 hours for our team to respond to your email. Store hours are listed below.

1011 Madison Avenue
New York, NY 10075

madison@lagence.com
212-391-9291

STORE HOURS
Monday - Saturday: 10am - 6pm EST
Sunday: 12pm - 5pm EST

EXCEPTIONS
New Year's Day – CLOSED
Memorial Day – 12pm - 5pm Independence Day – CLOSED
Yom Kippur – 12pm – 5pm
Thanksgiving Eve – 10am - 4pm EST
Thanksgiving Day – CLOSED
Christmas Eve – 10am - 4pm EST
Christmas Day – CLOSED
New Year's Eve – 10am - 4pm EST