Contact Us

Customer & Website Support

For assistance with our website, you can reach our customer service team either by email or phone number. Please allow 24 hours for our team to respond to your email. Phone hours are listed below.

customerservice@lagence.com
855-999-7741

PHONE HOURS
Monday - Friday: 9am - 5pm PST 


Melrose Place Boutique

For assistance from our Melrose Place Store, you can reach our sales team either by email or phone number. Please allow 12-24 hours for our team to respond to your email. Store hours are listed below.

8436 Melrose Place
Los Angeles, CA 90069

leng.chim@lagence.com
323-546-0321

STORE HOURS
Monday - Saturday: 10am - 6pm PST
Sunday: 12pm - 5pm PST

EXCEPTIONS
Christmas Eve: 10am - 4pm PST
New Years Eve: 10pm - 4pm PST


Madison Avenue Boutique

For assistance from our Madison Avenue Store, you can reach our sales team either by email or phone number. Please allow 12-24 hours for our team to respond to your email. Store hours are listed below.

1011 Madison Avenue
New York, NY 10075

madison@lagence.com
212-391-9291

STORE HOURS
Monday - Saturday: 10am - 6pm EST
Sunday: 12pm - 5pm EST

EXCEPTIONS
New Year's Day – CLOSED
Memorial Day – 12pm - 5pm                                    Independence Day – CLOSED
Yom Kippur – 12pm – 5pm
Thanksgiving Eve – 10am - 4pm EST

Thanksgiving Day – CLOSED
Christmas Eve – 10am - 4pm EST
Christmas Day – CLOSED
New Year's Eve – 10am - 4pm EST


Sales

For sales inquiries please get in touch with Tara or Sharyn via phone or email.


Public Relations & Marketing

For PR and marketing inquiries please get in touch with Lilly via phone or email.


Press

For press enquiries please get in touch with Jocelyn Mak at Purple PR or Makenzie Halen at Sho+Co.

NEW YORK
Jocelyn Mak
jocelyn.mak@purplepr.com

LOS ANGELES
Makenzie Halen
makenzie@shoandco.com


General Inquiries

For any other questions please feel free to reach out to us via the submission link below.