I had my eye on this dress for awhile before finally pulling the trigger a few weeks ago. When the dress arrived it was as lovely as I had hoped. Unfortunately, although I had ordered the suggested size on the website, I found that it wasn’t quite right on me. That was when I discovered just how amazing L’Agence’s customer service is…they were very quick to respond, provided a solution to when the size I wanted wasn't available on the returns site, and even went the extra mile to make sure that my new order was handled with priority. I’m so happy with the new dress — I love the silk, I love that it’s lined, and I think it will be a closet staple for years to come. I’m also very thankful to the team at L’Agence for making it happen — especially Shannon for providing some of the best customer service I’ve ever received.