I have been eyeing this jacket online for some time now. As a redhead, I know brown is a great color on me. However, I wasn't certain the curvy waistline would look as becoming on me as their gorgeous model. Since info said it ran a tad small, I ordered the large. It was indeed gorgeous when it arrived, but I looked a tad frumpy in a gorgeous jacket, LOL. It was about an inch too large all around.
Their customer service (Francis) wrote that she thought the medium would be perfect and would give me the curvy look that the large did not.
I didn't have much time to return and exchange but they got the exchange to me pronto.
I must say this is the most gorgeous jacket I have ever owned. It is both yin and yang: a "biker type of jacket" but a very, very classy, feminine and sexy biker jacket. There isn't another out there like it. I ADORE it and can't wait to wear it in Sonoma and Napa in just a few days.
Great authentic customer service is very rare anymore. L'AGENCE has it.